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ComplaintsforFleur de Vendetta
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Complaint Details
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Initial Complaint
07/08/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We have placed an order for Summer in ****** MIDI dress pink flower in small size (Order# ****) on May 20, 2024 for our daughters birthday party on June 22. The Company (Fleur de vendetta) charged $76.89 on my credit card on May 21, 2024. We received the notification that the shipment is on the way on May 28. It stated that the label was created and **** awaiting item.However, we have not received the item and emailed the Company a few times (on June 6, 11, and one more time in June posted on the Company website ******************* asked about whereabouts and when we should be getting the item. The Company has not been replied to any of the email / posting as of now. Our daughters birthday party has passed and we have not received the dress nor any communication from the Company. We feel it was just a scam and we lost our money. This Company has its Instagram account and luring teen girls with the posting. But they do not deliver the goods they promised and unresponsive. We are seeking a full refund no want to report this Company so that there are no more victims like us.Initial Complaint
06/27/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I placed an online order with this company, the next day after the order was place I emailed them asking to cancel the order and refund me. I had changed my mind and the order had not shipped yet. I understand orders cannot be cancelled once shipped. 3 weeks after I initially emailed asking to cancel my order, they shipped it then proceeded to tell me they couldnt cancel. Once I received the item I emailed again asking to return for a refund. They stated they couldnt accept a return on a sale item. I considered just keeping the item at this point because I was tired of the hassle but when I opened the package, the quality of the item (a dress) was cheap, see-through, and nothing like the description online. Im highly disappointed. The dress was $80. I am very upset and feel scammed. I just want to return the item and get a refund. The dress has not been worn or washed. Please help me. $80 is a lot to me.Initial Complaint
04/11/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
The product that was delivered was not the product I ordered. *** tried to reach out to the company multiple times for them to send me what I ordered with no response. *** asked several times for a refund and to return the item with no response. I just want my money back at the point.Initial Complaint
04/03/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a dress from this company on March 1st for $79.00. I finally received it March 27th. The dress is nothing like the advertised picture or video they have of it, the quality is super cheap and it's huge for being a size small. Their website states they accept returns and to email them to get one started and they'll respond in 24 hours. I've been emailing them, sending messages on ******** and directly through their website since the 27th and still haven't gotten a response. There isn't a phone number to call either. I just want to return the dress and get a refund.
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Customer Complaints Summary
5 total complaints in the last 3 years.
5 complaints closed in the last 12 months.