Business ProfileforGlendale Dodge Chrysler Jeep

On 3/5/2024 I brought my vehicle in for service. The Service advisor ********************* told me that they would need to keep my vehicle for several days and that they were going to give me a loaner (courtesy vehicle). The repair of my vehicle kept getting delayed and in the end my car was in service for 52 days. When my car was almost ready for pick up. I was told that they were going to charge me for the cost of the loaner. This was the first I heard of a dealer charging a car as a rental. They also never told me this upfront and gave me the opportunity to not accept the loaner, which I would not have used if I knew there was going to be a cost. They tried to charge me $2600 after much arguing they lowered in to $750. I did not want to even pay that amount as I was never told that I was going to be charged in the first place. They said they would not release my vehicle if I didn't pay the $750. They told me that if I don't like it then I should *** them. the managers exact words. In the end I paid $100 for my repair and $750 for the loaner car.