ComplaintsforSzechuwan Gardens
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Complaint Details
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Initial Complaint
04/17/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This restaurant is violating the discount taxation policy per local and state tax collection. The company offered a $10.00 discount coupon through their own agency(company) not a third party or manufacturer, In this case, the $10.00 discount should be taken from the pretax food portion. My bill was $50.25 and after a $10.00 coupon, reduced to $40.25. Again, tax should be charged after discount since this is a direct coupon from them (their own mailer--see attached). As you can see on the receipt (see attached) the amount of tax charged was on the original amount, not discounted amount (again violating discount taxation rules). I paid $5.15 in tax instead of $4.13 ($4.125). This means that they are charging $1.02 more than they should. When the total sales for the day/week/month/year are added up, it will be based on their gross receipts. Either the company will "pocket" this money or the state is being overpaid; both at my expense. If 100 customers per month used this coupon until its expiring dated 9/30/2022 this could lead to ****s of extra dollars for the establishment or in overpaid taxes (again at the expense of patrons). I brought this to their attention and they "seemed" clueless. This is unacceptable and should be immediately corrected, as well as any reparation given.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.