37 Customer Reviews
Review from Robert B
1 star08/02/2024
K-designers has perfected their sales pitch... careful though! K-designers will never honor their price match guarantee program and they will never provide technical bulletins on the products they provide. They fully expect someone to understand their better than they do in order to be held accountable. Do not buy from these scam artists.My wife and I signed a contract with them to "take advantage" of their "best first price" with the understanding we would still be able to find additional offers and take advantage of their price match guarantee program provided we find an or equal product.... They even assured us they would review all offers with 10 days of being given a written competition proposal until 30 days after work was complete.K-designers then proceeded take over 40 days to review a competiing offer that was over 30% cheaper, rushed to complete the project without reviewing significantly cheaper offers or informing us know why the competing products are not an "or equal," and still have not provided engineering/technical bulletin data for the products they have offered.After this expereince, I can only assume this is Standard Operating Procedure for K-designers. I will forever warn everyone I ever met and know looking to do home projects to never do bsuiness with K-designers. I highly recommend that the BBB downgrades the rating of k-designers.Review from David W
5 stars07/27/2024
We got new windows, gutters and siding on our house. The crews were very courteous, hard working and cleaned up after themselves. It was completed in a timely matter as well. The house looks great. Happy with the end result. Would highly recommend.
K-Designers Response
07/30/2024
Thank you for your review. We appreciate your feedback, and hope you enjoy the look of your new home at the old address.Review from Tina T
1 star07/04/2024
The company K Designers came off strong with their sales pitch. The quality of work and the amount we paid to have siding put on our house is not worth it. We have had it on for 2 years now and the trim is bubbling pulling away from the house. It is a disgrace and poor quality and I would never recommend them. Do not get the fake looking brick because it buckles, bulges and it looks cheap.********** ************K-Designers Response
07/08/2024
Hi Mr. and *********************,
Thank you for your review. **************** has not heard from you since March 13, 2023, when you were completely satisfied with the repairs that were made to your siding at that time. If there are more issues or problems, we were not made aware. Please contact K-Designers National **************** at the number provided in your Warranty Packet, so that we can remedy these issues for you as soon as possible.
Review from David A
2 stars07/03/2024
Over the last two weeks I have been on the phone with an employee at the *********, location. I was scheduled to have repair work on vinyl trim and siding that was damaged by last ******* hail storm, The employee and I set up the appointment for today 7/3/24 and unfortunately, nobody showed up for the scheduled appointment, no phone calls or estimated time of arrival. Needless to say I ended up staying home all day waiting for the repair work to be done and at around 3:00 PM MST I called their number only to get an answering machne as nobody was around to answer the phone, I left a message for a call back ASAP and since COVID-19 this offices customer service has went downhill and I will be lucky the repairs will ever get done. Please take your siding business elsewhere!K-Designers Response
07/08/2024
Thank you for contacting K-Designers ***************** Unfortunately, we did not see this review until today due to the 4th of July Holiday weekend. Thank you for your email this morning to acknowledge that the appointment has been scheduled for tomorrow, Tuesday, July 9th. We apologize for the delay in your repairs.Review from T.C. and Debbie V
5 stars05/31/2024
We had our bathroom shower redone, and brick siding put on the front of our home.We were extremely pleased with K-Designers. They were very friendly yet professional from the very beginning of the process. They did an excellent job ion both projects. ******* and ****** both showed up on time. They completed the jobs in a timely manner. They both cleaned up everything after they were finished. Both guys were very hard workers. I will definitely use K-Designers for any other projects I might have.I highly recommend this company.K-Designers Response
06/03/2024
Thank you for your review. We are so happy to have been a part of your journey to give you a beautiful new home at your old address. We look forward to working with you on future projects.Review from Candace W
5 stars05/09/2024
I recently had the windows in my home replaced by K Designers, and I am thrilled with the outcome. The new windows greatly reduced outside noise and the service was good too. I am very satisfied with my purchase.K-Designers Response
05/13/2024
Thank you for your review. We are very happy to have been able to work with you. Enjoy your beautiful new windows.Review from Don B
5 stars05/09/2024
Kdesigners did our windows and we love them I would highly recommendK-Designers Response
05/13/2024
Thank you for your review. We are very happy to have been able to work with you. Enjoy your beautiful new windows.Review from Karen and Ted C
1 star05/08/2024
Windows are not of Quality that was represented. We were not completely demonstrated the look and the material used. Windows have to be locked in order for any moisture or air to leak into your room. After a rain, and windows locked, we opened the window and water dripped. The window swelled and made it very difficult to open this window. When installed, the installer asked us to initial his paperwork. He told us this was just to verify that the windows were installed. The company claimed that this signature, meant satisfaction of the windows. We find it difficult to install shades in the window, only outside of the frame. This is not desirable to the eye. We can see slits in the window that are by the locks. This looks as if it is unfinished. Satisfaction guarantee is not a slogan respected .We want our money back, these windows removed, so we can get a quality product from another company.Review from Michael C
1 star04/28/2024
They installed our walk-in shower in 2022. The contractors that they hired installed the wrong shower door. I asked them to install the one we ordered. They did, but now there are noticeable holes in the shower wall. Caulking near ceiling is sloppy. The showed floor wasnt installed correctly. I can hear every step my wife makes from across the house. The contractor was a scammer - told me I overpaid and gave me his card for future remodels. I also think he tried to see if he could get away with installing the cheapest shower door and keep the one I ordered. Company was going through managerial changes, but too many issues to justify all of the issues. I couldnt take enough time off work at the time to notice everything at the time and I just wanted them out of my house.K-Designers Response
04/30/2024
Mr. and ******************* we would like very much to help you resolve your issues with your shower, and are willing to work with your schedule at your convenience. Please contact our **************** or our **************************** so that we can help to find a time that fits into your schedule. Your satisfaction with your project is our number one concern, and again, we are more than willing to help you resolve your issues if you give us a chance.Review from MH
5 stars03/26/2024
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