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          Mother Lode Van & Storage, Inc. has 1 locations, listed below.

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            Business ProfileMother Lode Van & Storage, Inc.

            Moving and Storage Companies
            BBB accredited business

            Contact Information

            11255 Pyrites Way Ste 400

            Gold River, CA 95670-6336

            Visit Website
            (916) 631-4285

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/18/1996

            Years in Business: 68

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Mother Lode Van & Storage, Inc. offers household, office, corporate specialized, and senior moving services. We are fully licensed with the California Public Utilities Commission.

            Products & Services

            Mother Lode Van & Storage, Inc. specializes in household moving, business moving for local moves, long distance moves, moving out of California, moving to Hawaii and international moving services.

            Business Details

            Location of This Business
            11255 Pyrites Way Ste 400, Gold River, CA 95670-6336
            BBB File Opened:
            4/27/1993
            Years in Business:
            68
            Business Started:
            1/1/1956
            Business Incorporated:
            1/1/2000
            Accredited Since:
            7/18/1996
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 0189243 for this business, issued by California Public Utilities Commission- CPUC

            These agencies may include:

            California Public Utilities Commission- CPUC

            505 Van Ness Ave Rm 4300

            San Francisco CA 94102

            (800) 649-7570

            BBB records show a license number of 941230 for this business, issued by Contractor's State License Board. The expiration date of this license is 12/31/2025.

            These agencies may include:

            Contractor's State License Board

            9821 Business Park Drive

            Sacramento CA 95827

            (800) 321-2752

            http://www.cslb.ca.gov/

            Type of Entity:
            Corporation
            Alternate Business Name
            • SmartBox Portable Storage and Moving
            • North American Van Lines/Motherlode Van & Storage
            Business Management
            • Mr. Brian S. Larson, President
            • Mr. Mark LARSON
            Contact Information

            Principal

            • Mr. Mark LARSON

            Customer Contact

            • Mr. Brian S. Larson, President
            Additional Contact Information

            Fax Numbers

            • (916) 631-1722
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/20/2021

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            Transaction: Oct 14, 2020. Reg#: ****** *** pd: $5,746.71 (labor & transportation for ****** lbs), $970.76 for potential shuttle (which was not used), ****** for Valuation. Pd this total of *******. Disputed extra charges below:Main complaint/Nature of dispute: Mother Lode charged our credit card ****** for extra packing and ****** for what they said was extra weight. We didn't owe these amounts/ are requesting a refund. Attached letter will explain. Letter request involves section B (INCORRECT INFO GIVEN BY ESTIMATOR ******), section C (STORAGE UNIT ITEMS). After Oct 14, we continued moving house items to the storage pile then to our neighbor' porch: staging purposes. Section H: did not receive Sr ******************************* Lode ignores our requests, says main company North American *** Lines is responsible. NAVL says no, Mother Lode always tries this tactic. No one from Mother Lode, including the owners, ever get back or respond to our communications/requests.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mike H

            11/13/2023

            If you are moving locally I would advise you to call any other company. I would never use this company again.

            Mother Lode Van & Storage, Inc. Response

            11/16/2023

            *************************** received a physical survey of his home and a Not To Exceed written move estimate as required by the ***********.  The move took the 7.5 hours estimated and the move cost collected was the written estimated Not To Exceed cost, no more.  There was a couple of furniture items that ******* did not have the crew move and he felt that he should be credited for these items. Local moving is done on an hourly basis and not on a piece basis.  The move was done within the estimated hourly time and with no damages as noted on the delivery cargo and property damage reports and Bill of Lading.  The review is based upon ******* being unhappy with the final move cost, which equaled the written Not To Exceed cost he was provided and agreed to and signed prior to the move on 9-28-23.  The move occured on 10-9-23.  This customer is not complaining about *************, move damage or a bad service.  He is unhappy that the move took the time estimated even though he had a few less items.  He has now slandered Mother Lode on ******* Yelp and the BBB in my opinion as he has no complaint on bad service, just that he thinks he paid too much, but what he paid was only his estimated cost that he agreed to with his signature.
            Read 1 More Customer Review

            Local BBB

            BBB of Northeast California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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