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Find a Location

Sientra, Inc. has 1 locations, listed below.

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    Business ProfileforSientra, Inc.

    Breast Implants

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Securities and Exchange Commission v. Hani Zeini and Sientra, Inc., No. 18-cv-08103 (C.D. Cal. filed Sept. 19, 2018)
    On September 19, 2018 the SEC charged Sientra, Inc., a California-based medical aesthetics company, and its former CEO, Hani Zeini, with concealing damaging news about the company's sole-source manufacturer before it closed a $60 million stock offering in 2015. The company agreed to settle the SEC's charges.

    According to the SEC's complaint, Sientra sells silicone breast implants in the United States, and at the time of the offering, all of the implants it sold were made by a company in Brazil. Three days before Sientra was preparing to close a stock offering for more than $60 million, Zeini allegedly learned from the Brazilian company's CEO that its Brazilian manufacturer's "CE certificate," which is a sign of regulatory compliance required to sell products in the European Union, had been suspended. Zeini allegedly concealed this information from Sientra's general counsel and the underwriters for the offering. The day after the offering closed, news of the suspension became public, and Sientra's stock price fell 52.6% from $20.58 to $9.70 per share after it issued a release disclosing the suspension. Even after that, Zeini allegedly lied to those asking about the matter, and tried to destroy the records that showed he knew about the CE certificate suspension.

    The SEC's complaint, filed in U.S. District Court for the Central District of California, charges Hani Zeini with violating Section 17(a) of the Securities Act of 1933 and Section 10(b) of the Securities and Exchange Act of 1934 and Rule 10b-5 thereunder. The complaint seeks a penalty, an officer and director bar, and a permanent injunction.

    Without admitting or denying the findings, Sientra, consented to the entry of the SEC's order, which finds Sientra violated Section 17(a) of the Securities Act of 1933 and section 10(b) of the Securities and Exchange Act of 1934 and Rule 10b-5 thereunder, and orders Sientra to cease and desist from future violations of these statutes. In considering whether to accept Sientra's settlement the SEC considered Sientra's prompt action upon discovering the alleged fraud, self-reporting to the SEC, and extensive cooperation with the agency's investigation.

    The SEC's investigation was conducted by Matthew Montgomery and was supervised by Robert Conrrad of the Los Angeles office. The SEC's litigation against Mr. Zeini will be handled by Amy Longo and Matthew Montgomery.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    420 S Fairview Ave, Goleta, CA 93117-3627
    BBB File Opened:
    9/26/2018
    Years in Business:
    21
    Business Started:
    1/1/2003
    Business Started Locally:
    1/1/2003
    Business Incorporated:
    4/11/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • Biocorneum by Sientra
    Business Management
    • Mr. Jeffrey Nugent, Chairperson/CEO
    • Mr. Paul Little, Vice President/CFO
    • Customer Service, Manager
    Contact Information

    Customer Contact

    • Mr. Jeffrey Nugent, Chairperson/CEO
    • Mr. Paul Little, Vice President/CFO
    • Customer Service, Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I recently had surgery and purchased this product, Biocorneum, to help with the scars from the incision. After purchasing it, my doctor stated he didn't want me to use any scar treatment because I didn't require it. I contacted the company to return the UNOPENED product. They stated that I can't return the product and all sales are final. Upon purchasing the product, I didn't see anything that stated, "ALL SALES FINAL/NO RETURNS". Unless you search by clicking on 'customer reference' at the bottom of the page and look under 'refund policy', the customer wouldn't know. The print is very small and I feel their refund policy is very deceiving because of it. I'm happy to return the UNOPENED/UNUSED product along with a refund.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer W

    1 star

    08/24/2023

    Had breast implant surgery and 2 years later decided to go bigger. When they did the surgery both Sientra implants were busted. They no longer use Sientra so went with another brand. Looked into reimbursement because there is a 20 year warranty. They said they would not honor it because Sientra was not the brand put back in. They should honor their warranty, and not look for ways to wiggle out of it. I will be fighting this, even if I have to take it to court. Expect bad reviews everywhere. Bad company doesn’t honor their obligations.

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    BBB Reports On

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