Business ProfileforMapszu.com

I ordered maps for my school in June of 2023. The order was confirmed. The maps were never delivered. I made many attempts to contact Mapszu.com, but was unsuccessful. In mid September I finally received a response. They apologized and said the order had been lost during the merger with Maps.com. I was offered 20% off my next order and told it would ship on or before 9/21/23. The order did not ship. After frequently reaching out again I received no responses. In October I finally traced down the company CEO on LinkedIn and messaged him directly. He apologized and put me in contact with some more people. I was told the order would be expedited and delivered by 10/27. That was then updated that it would be printed close to the 27th. The order was never shipped and I have heard no responses from the company since 10/16/23. The Mapszu website no longer exists and the Maps.com website has no phone number. I have filed complaints over the Shop app, entered inquiries into the "contact us" submission page on Maps.com, reached out directly to senior management on LinkedIn and emailed frequently - even daily for some stretches. The company took the school's money in June of last year and has not only failed to fulfill the order, they have childishly ignored all inquiries.