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Find a Location

5 Star Hookah, LLC. has 1 locations, listed below.

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    Business Profilefor5 Star Hookah, LLC.

    Tobacco Store

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    17524 Chatsworth St, Granada Hills, CA 91344-5719
    BBB File Opened:
    4/23/2013
    Years in Business:
    12
    Business Started:
    1/1/2012
    Business Incorporated:
    7/12/2013
    Type of Entity:
    Limited Liability Company (LLC)

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Start a Review

    Most Recent Customer Review

    Faisal A

    1 star

    04/18/2023

    **** is the rudest owner/business person (I won't even say business professional) in LA. I went to his store on many occasions and probably spent over $8-$900 collectively. He disrespected and yelled at me the last two times because I was asking about prices and why prices in NY are lower as I am a transplant. Today he told me to get out of his warehouse location via his employees phone because I asked for something that my associate forgot to order via his wholesale account. **** verbatim told me I am banned and he does not need a annoying and stupid customer like me. I kept my composure and respectfully left. Additionally the last time I went to his store he shouted at me by saying he does $5mm in revenue why would he need to rip me off when I asked about competition online pricing regarding a Union hookah. I apologized and also respectfully left that time after making my purchase. I went back today to pick up something for a friend and even told ****'s wife who I recognized that he was super rude to me last time. **** was kind enough to say sorry he must have had a bad day because sometimes customers try to haggle. **** is a true business professional that is kind and understanding please deal with her and not her husband **** who has serious anger management and ego issues. If you look through a lot of these reviews many customers highlight ****'s rude and arrogant behavior and poor customer relation skills. I guess money doesn't buy class or professionalism. I am truly disappointed by his behavior. Buyer beware go to Hookahjohn or Hookahjunkie instead.

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