ComplaintsforUltimate Canine Solutions and Services
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Complaint Details
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Initial Complaint
01/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The complaint I made on 12/15/2023 number 61116763-A5113 went to the wrong company they werent even in **********.I called Ultimate Canine Solutions and Services and talked to **** about training ***** my five month old Boxer mix. When we dropped her off at ***** we paid him $3300.00 up front. That was for three weeks of training. After three ******************* said he needed more time with her he kept her five more weeks. Then he calls me and said she had gotten away from him and had been on her own for two and a half days he tried to call me but I didnt answer when I did answer he asked me to come get her and I did. The pictures Im attaching is what she looked like and she was not trained not one thing I got her back in worse shape she was potty trained before I took her to **** and now Im retraining her not to potty in the house. I had to take ***** to the vet she was in such bad shape with sores on her legs and the starvation, **** did pay the vet bill.Customer response
02/12/2024
Please see attached.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.