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Find a Location

Gridley Platinum Auto Sales has 1 locations, listed below.

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    Business ProfileforGridley Platinum Auto Sales

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Gridley, CA 95948
    BBB File Opened:
    11/22/2021
    Business Management
    • Customer Contact
    Contact Information

    Principal

    • Customer Contact

    Customer Contact

    • Customer Contact

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/22/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased a vehicle on 08/12/21 from Gridley Platinum Auto Sales for $8,200 total in cash. In the contract they agreed to complete all DMV services and charged me for it as well. It is currently 11/22/21 and my temporary registration is expired and they have yet to file my information. I have called seven times over the past month, but I am brushed off every time. I can no longer legally drive the car as my temporary registration is up. They charged me $450 to complete all the paperwork themselves and have yet to do. I would like to file a complaint and warn other buyers of their shady character, as well as hopefully get some assistance on how to proceed.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Megan rileigh M

    1 star

    05/19/2022

    I bought a 2014 scion tc in October of 2020, this "dealership" sold me a vehicle without disclosing the extent of the damages illegally,. I've had to spend hundreds of my own dollars getting repairs done from all of the previous damage. this vehicle was in a head on collision and caused subframe damage, and damage that no longer allowed the car to be properly aligned, and this should have been a salvaged title. After finding more issues, i had the previous damage inspected by a bodyshop. The dealerdship asked me to ship the car back to them for more repairs and would not communicate with the mechanics at the bodyshop on what needs to be fixed. Upon receiving the vehicle back again, there were rips in the interior seats, and parts that did not match the vehicle. The damage was not corrected and the deslership stole the tires I had shipped out with the car. They claimed I did not have anything in the car when they received it even though i made it clear the tires were in the car. They threatened to not give me back my tires and threatened to make me drive two hours to get them back. The title was not sent over with the proper signatures to be able to register the vehicle in my name until over a year later. They are extremely lucky that I did not pursue legal action against them, After the encounter the owner blocked me from being able to reach them DO NOT BUY YOUR CAR HERE. I did also leave this same review on the better business bureau site for this dealership, and will repost the review if deleted.

    Local BBB

    BBB of Northeast California

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