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ComplaintsforAmericas Best Value Inn Hanford
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Complaint Details
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Initial Complaint
01/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This is a hotel that is supposed to provide a clean and decent room but did not. This room had no running water in the shower, dirty towels that smelled like perfume, moldy bed and walls, cracked doors. I called the front desk for hours and they never answered. They refuse to refund 1 nights stay and said the agency I went through to book the stay can refund. That agency will only como 14.05 of 97.00
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.