ComplaintsforThe Bingo Club
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Complaint Details
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Initial Complaint
10/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On 10-12-2022 I arrived at the bingo club with a friend to play the last session of bingo I have been going there for years. I paided $85 for the buy in and also spent around$100 for pull tabs and $10 on snacks. After the session was over they immediately ***** everyone out. When I got to my car I realized I didn't have my car keys I went to walk back into the club to search for my keys but was cut off by a security guard who told me I couldn't go back in and said he would look he came out 2 mins later and said no they weren't there I asked to look into the trash bins where they took the trash thinking maybe they dropped into the little trash can that was next to where I was sitting L was told no it wasn't allowed for my safety I asked the security guard what was I supposed to do? He said he didn't know but I had to go they were locking the gate with my car inside he just kept saying write your name and car plate and number on a piece of paper and then I had to leave he said come back tommrow and try to get your car I called auto mobile club and they said they could be there in ***** mins to open my car or tow it off the lot if necessary I begged the security guard can you please please wait 10 mins so I could get in my car I had everything in there including my friends car keys and house keys etc. We had met in ***************** and left his van in a strip mall parking lot and drove together to the bingo club.The security guard said nope and I needed to get out NOW I told him he was leaving me stranded throwing me out in the street at 1am in a town that is known to be bad he suggested I call a Uber I told him I lived far away and that wouldn't help my house keys were with my car keys and my friend couldn't get his car .where his car was there is no over night parking he was freaking out thinking his van was going to be towed and not be there when we could get to it. The security guard didn't care and said go now we're locking the gate I was so scared I walked over a mile
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.