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Business ProfileforCostume Place
Current Alerts For This Business
On April 4, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://costumeplace.com. The business advertises the following claims:
- “Up to 50% off”
- “20% off using code 20OFF ends in” & timer that appears to continuously restart
- “Sale”
- “Licensed Halloween Costumes”
- “We offer licensed costumes from your favorite Disney or Marvel movie!”
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
11. "Up to" price savings claims - https://www.bbb.org/code-of-advertising#Up_To_Price_Savings_Claims
9. Sales - https://www.bbb.org/code-of-advertising#Sales
Wile the business initially responded to BBB, as of April 27, 2023, the business has failed to substantiate, modify, or discontinue the advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 11950 S La Cienega Blvd, Hawthorne, CA 90250
- BBB File Opened:
- 4/4/2023
- Years in Business:
- 21
- Business Started:
- 8/9/2002
- Business Management
- Customer Service, Customer Service Specialist
- Contact Information
Principal
- Customer Service, Customer Service Specialist
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
20 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/12/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Customer Reviews
9 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
James R.
02/15/2024
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