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ComplaintsforAVVA nails
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Complaint Details
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Initial Complaint
03/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I ordered Avva nails dip powder. I was very excited to use it. However, when using according to directions, there were black specs throughout the nail polish. I took a picture to document. Then I removed the polish and tried the other colors in the kit, all with the same result. I contacted Avva nails and they were quick to respond, asking for a picture of the specs. I sent them a picture and after that there was no response. I sent a few follow up emails again with no response. This was not a very expensive product but I am so disgusted with their lack of customer service that I decided to file a complaint and hope for a refund.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.