ComplaintsforMechanics R US
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Complaint Details
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Initial Complaint
01/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I called mechanics R US about 2 weeks ago he gave me an estimate about $350 to replace the intercooler the oil cooler radiator I had my car towed to mechanics RS with all the parts intercooler oil cooler and radiator. Radiator with new in the box I talked to ******* he was the mechanic doing the R&R work on the car I asked him was a radiator okay he said yes they look brand new in the box and ask him was there any punctures on the box he said no the radiator is good when I got the car there they wanted another $300 to replace the part I total of $650 I told him okay go ahead the next day I went to pick up my car I paid him the $650 and brought to antifreeze bottles that cost me about $11 a piece he poured one bottle in again I noticed fluid on the ground he continued to pour the second bottle in and I noticed it was leaking for none of the car he looked at it it was leaking it was the radiator I thought it was a side seams of the radiator I took the car back home I reordered another radiator I put it in called them manager up told him that ******* must have damaged the radiator putting it in he call ******* back they had a discussion or somehow he called me back said that he would give me some money back next week next week never got a call I want my $120 back for the radiator and two bottles of antifreeze $120 uCustomer response
01/19/2023
Consumer says that he received $100 refund and considers this case closed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.