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ComplaintsforRose Motorcars
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Complaint Details
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Initial Complaint
01/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased the vehicle in a smooth process in which we communicated through email.Within **** miles the transmission and brakes had to be replaced.I contacted the company and was referred to their friend mechanic that could do the work on my dime of course.I believe they are fully aware they sold a bad vehicle in that management claims I denied some sort of warranty. I communicated through email and was never offered such a warranty per those records. I will have to get the contract to see if they put something in there I missed.I feel this can best be resolved in one of two ways. 1. Take the bad vehicle back and replace it with a comparable product.2. Write me a check to cover the $3750 to replace the transmission and an additional 600 to cover the cost of replacing the brakes.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.