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Complaint Details
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Initial Complaint
05/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Duran concrete was hired to level my backyard and pour concrete. They took $11000+ and the ***** Duran only showed up for 2 days and his workers came for 3 more days but damage my property. Broke my pool deck, steps and the entire irrigation system. ***** Duran never completed the work and ran away with my money. He is related to owner **** Duran. At the initial payment ***** told he will complete the concrete in 2 weeks in April 2022 but he never did. **** owner along with another Saul Duran renegotiated the cancellation terms into only refunding me partial $5000 for my work. However, it is more than 2 months and I have only received $500 from Duran concrete (***** Duran).Business response
06/20/2022
Hi good morning we have came to an agreement with customer , customer would be getting a total of $5000 , payment made every 20th of the month. As of today the balance due is $4,100
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.