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Complaint Details
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Initial Complaint
06/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This business changed owners a few months ago. I use it for a private mail box. Since that time, the door is always locked. There is a sign that says “ call ( number ) for mail”. I call that number and always get the voicemail system. Most of the time I get the message “voicemail box is full”. About 5 times I have been able to leave a message. I ask the woman ( Candi ) to please call me back so I can arrange a time to get my mail. No response. Ever. I have not been able to get my mail in 2 months!! How am I supposed to get my bills or other important correspondence?? I’ve BEGGED her to PLEASE call me back. No response. It MUST be illegal for her to “kidnap” U.S government mail!! I’ve tried and tried. No response at all. I NEED my mail. If I could prosecute her, I would. This is NO WAY to run a private mailbox business!! I don’t know where else to turn!!
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Contact Information
Hemet, CA 92543-7079
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.