Business ProfileforCageCo Inc.

I ordered dog kennels from Rhino Kennels aka Cagecoinc.com aka Cactus Feed and Supply in January 2024. *********************** with Cageco was very communicative and responsive before she got my money, Once I paid, the communication ceased. I started messaging on/about 10 March (9 weeks post order submission) asking for an update on my order. ****** FINALLY responded on, Wednesday, 20 March 2024, telling me that my order was being staged for shipment the following week (with a pickup date from logistics on Tuesday) and she would email me the tracking information once it was picked up. It is now ******************************************** a shipping confirmation/tracking number. I have messaged Rhino Kennels through ******** messenger with no response. All of my emails to ****** since 10 March have gone unanswered. I called Cactus Feed and Supply many many times as well. On 8 May 2024, one of the employees sent me a picture of my supposed order sitting in their yard ... but it hasn't shipped. On Tuesday, May 28th 2024, I spoke with ***** at Cactus Feed and Supply about a status update. She put me on hold to check with ******. According to *****, ****** state the trucking company Roadrunner would be picking up my order on 29 May 2024 and ****** would email me the tracking information. It is now 31 May and I STILL haven't heard from ****** OR anyone else about my order/shipment. I want the shipping confirmation. I want my product. If they can't deliver my product NOW, I want a FULL refund.