ComplaintsforPerformance Realty

• Initial Complaint

  01/16/2024

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  My realtor agent ********************* is my listing agent of my property. When I first sign the realtor agreement I told her the house will be sold as is and I dont want any repair in case buyer will suggest. But for some reason she did not follow my instruction to put in the listing like that sell as is. When she found a buyer, the buyer requested some repairs and my realtor was adamant that I will do the repairs. I told the agent that I am not going to do the repair and I asked her to tell the buyer my side and they cancel the agreement to purchase and move forward find another buyer. But she did not forward this message to the buyer and she did not put it in writing about this. Later she texted me saying the buyer is willing to do the repairs but there is no agreement in writing about buyer is willing to do the repairs. Now the escrow sent me the cancellation but they put there seller did not perform despite the notice. I am not the one who did not perform it was my agent. She was not on my side to help me but she threatened and scare me. I cannot do business like that. Now I asked the agent to send me the cancellation of listing agreement and cancellation of broker/real state agent/seller agreement but she wont do it. I need to cut off this agreement with my agent. Please help me resolve this problem. And I will sign the cancellation of escrow if they revised that part saying I am the one that did not perform. I am very disappointed with my agent. She doesnt care about the seller wants her to do she only care about selling the house and get the commission. I need the agent to send me the cancellation:1. Listing agreement 2.broker/agent-seller agreement 3. Cancellation from escrow the revised agreement. Because my agent failed to follow my instruction and she was not on my side at all. I need to cut off this relationship agreement with the broker and agent.

  

  Business response

  02/05/2024

  Hi *******, agent *********************, was listing agent on this property she moved out of state no longer doing *********** in the *******************,
  ********************* ************************* enter into contract with Performance Realty from September 31,2023 to March 31,****.
  November 25, 2023, we received an offer from exp Realty of Southern ********** **** 30 days escrow. and a $ ******** deposit, buyer asking for a septic certification wish Seller did agree, an FHA loan, Appraisal had to be done, appraisal had request for repairs, seller said no to repairs, septic inspection was done, and Pit failed. Seller again said she was not agreeing to pay, selling agent notified listing agent that if seller certify septic, they will do Appraisal repairs with her permission, on January 4, ****, we received cancelation of contract from buyer's agent requesting the return of deposit in escrow, she has refused to   return, stated she did not want to cancel, listing agent contacted CAR attorney and she was told she did nothing wrong, right now money is still in escrow,
  we withdrew property from the market January 1, ****, no longer marketing this property we took our sign and lock box out of her home, after many treating letters we responded to her to please sign cancelation so buyer can move on and refused. When I try to contact Mss. ******, she responded she does not know me and will not talk to me, send her an e mail and told I was Broker of record and ********************* work in my office. no response 
  
  ******* I cancel our listing, sometimes is not worth the headache, talk to the Association and they say is ok still pending in escrow 

  
  Lupe ********
  Broker
  Performance Realty
  License ********

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