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ComplaintsforWendy's
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Complaint Details
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Initial Complaint
09/07/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
this is the second time that my chili leaked, I asked about a salad and was told it is only cheese I said I see other things on the salad and again told it is only cheese. I called and ask is the a corp. store I was told no I asked to speak to the owner and was told not here I then ask for that person to called and I was hung up on I called back twice and it just asked me for some code called a 3rd time and she pick up I asked are you going to take my number " there is a number on the thing" she would not give me her name or the owners name she said she did not know why I kept calling she said she was new and NO BODY ELSE was there when I said ask someone. when I was there an hour or so ago there was more than one person. I just want that place to give me back my money I DO NOT WANT FOOD REPLACEMENT NEED TO EAT NOW. I want them or her trained on how to close the chili top how to put it a bag up right to not wait longer while they do ?? before they put in plastic bag & 2 know salads
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.