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Toyota of Huntington Beach has 1 locations, listed below.

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    Customer ReviewsforToyota of Huntington Beach

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    5 Customer Reviews

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    • Review from Jeff D

      1 star

      01/19/2024

      VERY BAD EXPERIENCE!! I went into the dealer in late December for a vehicle, having a total of $17000 down between cash/trade. It was made very clear that this was for a purchase, and their finance manager pushed me that the best route, and what he informs all his family members to do, is to lease now, and then come back after a year to do a lease buyout when interest rates get lower. He mentioned it many times so I trusted him and why would he lead me wrong when I was getting the car already. So we decided to a lease. The next few days after speaking to a few finance managers I know stating that was the worst thing I could of done with that much down payment, and will cost you so much more in long term if ultimate plan is to purchase. On top of that when I get home the lease reads 10K miles instead of 12K miles as we agreed, and also the money factor rate was higher than what Toyota had on my vehicle. I spoke to management and am waiting for their response on if they will take any responsibility with this gross negligence in their guidance of their finance manager and error with the rent charge. I will update this as I get more details and if they help me or not.

      Toyota of Huntington Beach Response

      01/21/2024

      I have spoken to this customer several times and asked him to come into the dealership 

      Toyota of Huntington Beach Response

      01/21/2024

      I have spoken to this customer several times and asked him to come into the dealership 
    • Review from Emily K

      1 star

      08/29/2023

      They absolutely lied to me. They told me they were rolling my remaining loan into my current lease, and I turned in my car. A week later, they called me to come into the dealership stating that they didnt account for my loan on my trade. Now I either have to return the new car I just spent 5 hours in the dealership getting or have my payments go up $150 a month. So deeply upsetting.

      Toyota of Huntington Beach Response

      08/31/2023

      This customer was in the dealership yesterday and this has been resolved.
    • Review from hai t

      1 star

      03/27/2023

      I am waiting and planning to buy a Tacoma pickup truck. I have money, but the current generation of Tacoma pickup trucks that Toyota has released has too many potential dangers that can be deadly for the driver, the first is that the driver is too high, the front of the car is too long and too far out of sight. , Toyota engineers need to rethink education and manufacturing, Toyota needs to learn from the company's 2023 **** MAVERICK model, I like this car but this company doesn't have Japanese cars, if 2023 **** MAVERICK from Toyota I am willing to buy one, Toyota needs to pay attention to the point of view of colors related to nature, such as green, stay away from white, black, these two colors are related to death and bad luck. This car 2023 **** MAVERICK needs up to 6 Feet, for example can hold a 24 inch TV and the color of the car is green, the models are always green. I can't buy a deadly car like the current Toyota Tacoma. I'm afraid but I have money, I hope in the future Toyota has to learn to build according to the model of *************, the car always has 4 Cylinders, the top priority
    • Review from Bobby M

      1 star

      02/24/2023

      Terrible business to work with! My bf attempted to purchase a Toyota Camry. Everything was line; excellent credit with a large down payment. This business didnt even want to present a Purchase Agreement. Overall, it was agreed to just finance through Toyota to skip the hassle and refinance later since they made us such a burden to work with our local ************* *******, the Finance Manager gave the run around and made it difficult. All required documents were signed and sent back. We gave them a call to follow up on the shipment of the vehicle. Ended up speaking to *****, the Finance Director who communicates the car is still sitting at the dealership with no urgency to ship it out to TX. I told them Id get my attorney involved & ***** got offended for him to cancel the contract altogether. What does this tell you?! Theyre shady in their business dealings and have zero integrity. They treat their customers like garbage. I would never recommend this business to anyone!
    • Review from Tyler A.

      1 star

      12/22/2022

      This is the most corrupt dealer *** ever dealt with in my life . I bought two cars from them back to back this year and the fraudulent dealings just popping up on after the other after the other . I have had to hire legal representation due to all the fraudulent things perpetrated against me by this dealership. I bought a new tundra and traded one in . They told me they were going to buy my trade for what I owed. That was a lie they shorted me 5k on my trade when they told me they bought it out clean. They never reported to the credit agencies they took possession of the vehicle and my credits been hit for non payment three times so far . They added extra warrantys that added up to 15 thousand dollars in extra charges for things I wasnt even aware existed. They then are now acting like taking all these extras off and fixing my loan to where it should be is doing me a favor. I also bought my dad a vehicle from them certified pre owned yet wasnt given a copy of the inspection or CARFAX and the vehicle had **************** issues from the first day. The car now broke down and needed to be towed in and basically they sold me a lemon as a certified pre owned vehicle . They have perpetuated so much fraud against me that they should be jailed . This company needs to be held accountable for the way they prey on the consumer. After doing my research they do this stuff to all customers . Stay clear of this place !

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