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ComplaintsforJack's Surf & Sport LLC
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Complaint Details
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Initial Complaint
11/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This complaint is technically due to *****'s error, but since I have not been successful in my last several attempts to contact Jack's Surfboards (emails and calls) I had to come here hoping to get a hold of someone. I had an order I placed for almost ****** so it was around ****** and most of the items are either sold out forever, or not in stock and may be restocked at some point. ***** are so incompetent and I know ****'s has been busy so nothing against them, but ***** said to reach out regarding the refund. It's been a couple months. And while they didn't deliver it to the correct person and allowed someone to sign for it who had no business signing for it, it's not like ***** holds their people liable for anything. Even told them go get the package back and bring it to me and no luck. Therefore I am sorry to have to post here, but it's been 3 ish months now. And I still am dealing with *****. Also if it's possible to get the ***** person fired they should be.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.