ComplaintsforDesign America Cabinetry LLC
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Complaint Details
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Initial Complaint
10/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
i would like to ask for an independent person to come and look how they scratched up my ***** new refrigerator they made my floor plan smaller, they shrunk one side of the kitchen and crammed my new fridge in between a cabinet and a wall they built. They did not take correct measurements. I had complained to them before they pushed my ****** in that spot he forced the fridge in that small opening he created. This was NOT the plan. I hired them to replace the existing cabinets. In one area he did create a custom cabinet for a coffee station we had issues with that as well. He accidentally pre drilled holes on the doors but on the wrong side,. Once we brought it to his attention? He try to tell us thats how that door came, thats when it all started going bad, they do not predrill holes in the cabinet doors if that were so? All the doors would have had them that way, which they didnt. It was only 2 doors. he ********* forgot the other,.. I have a few unwanted extra holes they accidentally drilled into the wood trying to install the hinges for the cabinet, it looks horrible. then tried patching them up, I would also like if someone could please take proper measurements of the countertops, I am being charged for extra countertop that I never received. The delivery guy said it had broke in transit, we still have not received it. They installed a used scratched up sink. I complained about it, *** said he would discount that sink and installation, He has not done that and wants to charge me for it. These Cabinets have unfinished trimming around them, in one area they need to cover the exposed, wood, screws, bolts, it looks horrible. I feel they have tried to take advantage of our situation. My husband is in a wheelchair disabled, Im a female and I feel they ignored our requests. I have tried to resolve this issue they resort to threats and accuse us of stealing ? We have not asked for anything extra. I would greatly appreciate your assistance in this matter.
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Contact Information
15571 Producer Ln Ste J
Huntington Beach, CA 92649-1340
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.