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          Classic Industries Parts & Accessories Inc has 1 locations, listed below.

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            Business ProfileforClassic Industries Parts & Accessories Inc

            Truck Bodies

            At-a-glance

            Customer Reviews

            2.14/5stars

            Average of 7 Customer Reviews

            Customer Complaints

            19 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers accessories manufacturer and distributor of restoration, performance parts and accessories for 1930-2012 Classic American cars and truck services.

            Business Details

            Years in Business:
            40
            Business Started:
            8/9/1983
            Business Incorporated:
            8/9/1983
            Type of Entity:
            Corporation
            Alternate Business Name
            • Classic Camaro Inc
            • Classic Industries
            • Classic Industries Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            10:00 AM - 3:00 PM
            Su:
            Closed
            Business Management
            • Mr. Jeff M Leonard, President/CEO
            Contact Information

            Principal

            • Mr. Jeff M Leonard, President/CEO

            Customer Contact

            • Mr. Jeff M Leonard, President/CEO
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            19 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/29/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I ordered a one piece headliner for 1968 Firebird and had it installed. A few pieces were not fitting. I Let the company know and they stated that the product they were selling me does not fit my car. The part number in their catalog was wrong and that there was not one available for my vehicle. They stated that I needed to have the product uninstalled and destroyed to get my money back instead of providing the parts to Finish the product that I already paid to have installed. so in order to get my money back, I have to eat the money to have it installed and uninstalled and take the risk of injury to destroy it. The company is still selling this product for the vehicle. It does not fit to date.
            Read More

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mark L

            1 star

            02/01/2024

            Classic Industries has unfair and suspicious business practices. They overcharge on shipping and deliberately say one of your parts is on "back order" then mysteriously ships out the day after the original parts ship at an exorbitant shipping fees. I feel this company is taking advantage of its customers through shipping "the skim" doing research I found their are other companies whit 3/4 less shipping fees buyers beware......

            Classic Industries Parts & Accessories Inc Response

            02/08/2024

            Hello ****, Were very sorry to hear that you werent satisfied with your recent experience with us. After reviewing your two orders, we found that our system estimated the freight costs very accurately and that we did not profit at all from the shipping fees. Its also worth noting that our agents advised you of the shipping costs ahead of time, and both times you agreed to them before we shipped the orders out. Your suspicion seems to be based on how quickly the backordered item became available. While we can understand some skepticism, we can assure you that it is not our practice to withhold backordered products in order to profit from shipping fees. Such a move would jeopardize the trust of the community and definitely harm the business more than it could benefit it. We do value you as a customer and wed be happy to have any agent follow up with you if youd like to discuss the situation further. Please reach out to ********************************** if you need anything.Sincerely, ************* Team

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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