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Find a Location

TSW Alloy Wheels has 1 locations, listed below.

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    Business ProfileforTSW Alloy Wheels

    New Auto Parts

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offer auto part services. 

    Business Details

    Location of This Business
    14462 Astronautics Ln #101, Huntington Beach, CA 92647-2077
    BBB File Opened:
    9/10/2013
    Years in Business:
    32
    Business Started:
    8/8/1991
    Business Incorporated:
    8/8/1991
    Type of Entity:
    Corporation
    Alternate Business Name
    • Just Wheels & Tires Inc
    Business Management
    • Mr. Terrence Scheckter
    Contact Information

    Principal

    • Mr. Terrence Scheckter

    Customer Contact

    • Mr. Terrence Scheckter
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I installed new wheels on our truck June 23. I purchased the truck new 2+ years ago and have done no other modifications underneath the truck and have had no other issues relating to brakes until swapping the *** wheels for aftermarket. Shortly after having the new wheels mounted at Discount Tire, we began to notice buffeting of the entire vehicle, only when braking. I took the truck to our local GM dealership for a brake inspection and they informed me all four brake rotors were excessively damaged due to overheating, with heat marks all around the rotors and all rotors need to be replaced, approximately $2,000. They suggested I immediately remove the wheels, explicitly stating that was the direct cause of the overheat as the wheels have no means for ventilation in their design (i.e. there are no holes).I called Black Rhino and was informed they had no information on any such condition affecting brakes, and they said I could start a warranty claim through Discount Tire (the installer). I spoke with Discount Tire, who then contacted TSW Alloy Wheels. TSW Alloy Wheels responded they are not at fault.The fault either lies with GM, or Black Rhino, and since this issue started almost immediately after install of the new wheels, and there are no other modifications to the truck which would affect brakes, and I have never come close to meeting the **** of the vehicle, it has to be the wheels, thats the only variable. The timing of this issue directly correlates to the install of the wheels. As it would be challenging to prove such in a court of law, without comprehensive performance and engineering tests, and the average consumer doesnt have the resources to conduct such research, without significant legal and financial support, I am seeking resolve via the BBB.I seek reimbursement from Black Rhino for the purchase price of the wheels, as well as compensation for the warped rotors and other possible damage due to their wheel design (i.e. brake calipers and pads).

    Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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