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Find a Location

Hoag Urgent Care has 1 locations, listed below.

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    Business ProfileforHoag Urgent Care

    Urgent Care Clinic

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers healthcare services.

    Business Details

    Location of This Business
    5355 Warner Ave #102, Huntington Beach, CA 92649
    BBB File Opened:
    3/16/2017
    Years in Business:
    29
    Business Started:
    10/24/1994
    Business Incorporated:
    6/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Hoag Urgent Care - Huntington Harbour Inc
    Business Management
    • Mr. Owner/Manager
    Contact Information

    Customer Contact

    • Mr. Owner/Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    My son and I went to Hoag Urgent Care for a *** Covid test on 12/12/20 and the staff told me that the cost for the test was $121.00 for each person. I paid $242.00 for my son and I on the same date of service (my husband also took the same test one month prior and the cost was also $121.00). However, a year later, on 2/4/21, my son and I received a **** from ************ stamped "Initial Statement" for $150.00 each. Total due was $300.00 for the *** lab tests they have done for Hoag Urgent Care.************ have taken my 12 year old son and I to collections for two $300.00 lab tests, claiming that we owe this amount on top of the $242.00 we have paid Hoag Urgent Care.The agreement was with Hoag Urgent Care to do a $121.00 Covid test for each person, which was the total cost they've informed me at the time. The $300.00 additional from ************ was not discussed at the time of service by Hoag Urgent Care. We only had the swab tests and were not seen by a doctor nor had any type of consultation while at the Urgent Care but they decided that they wanted to **** an additional $300.00 a year later. I have contacted Hoag Urgent Care as well as ************ multiple times upon receiving the statements. ************ instruction was to have Hoag Urgent Care put the **** back on ****** account to remove us from collections. Please help us resolve this issue as Hoag Urgent Care office manager, *************************** will not speak with me after multiple attempts in contacting them to clear up this matter. Thanks so much for your assistance.************ Account number:*******************: *********** *****************: WP201700722 Westpac Phone: ************ Hoag Urgent Care-Huntington Harbour ************

    Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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