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ComplaintsforMother's Polish
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My complaint to mothers: I used the R3 spray yesterday mid afternoon it was low 90s, I removed track rubber from an area of the left front quarter panel , wiped off excess but some spray ended up on the left lens cover. My car is a 2019 Porsche 718 Cayman in GT silver I came out to wash the car 1.5 hrs later and the plastic had peeled up from the headlight. I called Porsche and the cover is glued and cant be removed , the entire light has to be replaced, will cost about $2800 including parts and labor.I had no idea this might occur I have used other rubber removers without similar issue. Theres no warning about damage to plastic or headlight covers/lenses or I would have not used the product at all.Initial Complaint
08/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Thanks for being a fan, and best regards,Widy ************************* I RECEIVED THIS EMAIL TO WRITE TO FOR A STORY.LOVE THE MAGAZINES. I PURCHASED THE MOTHERS CALIFORNIA GOLD BRAZILIAN ***NAUBA CLEANER WAX. IM A *** BUFF. AFTER A FEW HOURS OF DETAILING THE *** I HAVE IT CAME OUT WITH A NICE SHINE. I THOUGHT MY DAY WAS OVER. AFTER ABOUT AN HOUR OF BEING INSIDE I CAME OUT AND I COULD NOT BELIEVE WHAT I SAW. MY ENTIRE *** WAS COVERED IN LOOKS LIKE FRUIT FLIES.!!I I WASHED MY *** 3 TIMES AND STILL THEY WERE BEING ATTRACTED TO THE MOTHERS BRAZILIAN ***NUBA WAX. NOW 3 HOURS LATER IT IS DARK, I WILL HAVE TO WAIT TILL SUN LIGHT.I HOPE YOU PUBLISH THIS STORY, IT S NOT FAIR THAT MOTHERS GETS AWAY WITH THIS. THERE IS NO WARNING ON THE BOTTLE ABOUT ATTRACTING FRUIT FLIES . IMAGINE IF YOU WERE TO ENTER YOUR *** IN A *** SHOW. I HAVE ENTERED SHOWS IN THE PAST AND I KNOW WHAT LAST MINUTE DETAILING IS ALL ABOUT, WHAT IF IT HAPPENED TO SOMEONE ENTERING A *** SHOW. now on wed i have to take my car to a professional auto detailer for the sume of ****** ******** to remove motheres wax and re apply
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.