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Find a Location

Whisky and Whiskey has 1 locations, listed below.

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    Business ProfileforWhisky and Whiskey

    Alcoholic Beverage Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers alcoholic beverages. 

    Business Details

    Location of This Business
    1300 Imperial Beach Blvd, Imperial Beach, CA 91932-3027
    BBB File Opened:
    11/29/2022
    Years in Business:
    11
    Business Started:
    2/28/2013
    Type of Entity:
    Sole Proprietorship

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/06/2024

    I placed an order Saturday and requested a cancellation on Monday night after not having received any notice of shipment. The website says orders placed on the weekend will ship out Monday. I have not received any response to my request to cancel this order and receive a refund and believe this is a fraudulent company.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Servillano L.

    1 star

    03/13/2024

    It's a shady business. Although the web address starts with an "https://" and also looks legit, it is not. Items do not ship right away like they imply on the website, nor does it ship in 3 business days as stated on the website. On top of that it, customer service responds like AI or a robot. Once I purchased a bottle, the shipping address automatically changed to my billing address so I needed to call. This is when I learned that the customer support phone number does not work. Which was fixable through email, but now I started to wonder why. Each day, I checked if the bottled arrived to the destination, but the status on the "Shop Pay" website showed no progress. Now I'm starting to thing if I made a mistake... I went back noticed a weird thing- a few products had EXACTLY 100 5 star reviews. Coincidence? I don't think so. All the while, I'm getting a ton of spam emails from Whisky and Whiskey AND Shop Pay, so then I began thinking - is this part of a bigger scam to trick people into using Shop Pay. But anyways, in the end I called my credit card company and they refunded my money. I will never buy from here again. After going through this, I also checked online and found a ton of similar experiences with this place. Next time, I'll do more research before buying anything online.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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