ComplaintsforHollywood Park Casino
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Complaint Details
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Initial Complaint
06/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchase Tickets 4/4/22 in the amount of $******** Second Purchase $260.80 The reason for this complaint is because when attending the event, /concert of Grupo Firme on 5/29, the seat where one was seated was broken and felt along with seat to the floor. I made several attempts to contact Sofi Stadium and Hollywood Park Casino and no one has got in contact with me. This event took place at SoFi Stadium but so far my understanding is that it is affiliated with Hollywood Park Casino. On May 30, June 1st, and June 5th I send another request to be contacted in regards the incident and no one has reach back. On June 5th, I was able to get ahold of security dispatcher ***** and she toke down my information and said she would give it to one of the Managers. I want my money back for the tickets purchase. I been having back pains ever since and the business doesn't seem to care after the attempts done.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.