Business ProfileforGentle Dental

My daughter began orthodontic care at Gentle Dental ************* (**********************************************) in August of 2022. Their ************* office closed leaving us without a local office or Orthodontist in our area. Gentle Dental stated they would pay and transfer our account to a separate office in order to finish our daughter's ortho care. A year later, our daughter is still not receiving the care they promised to provide. We have spent thousands in dental care and have yet to receive proper service to finish our daughters braces. They claim they came to a settlement with the new office with regards to final payment and the transfer of paperwork. However, the new office still has not received anything in regards to our account. ********************** gives us the run around telling us things are in the works but months and months later, still nothing. My daughter's braces are breaking in her mouth and she needs to be seen. The Gentle Dental staff (******: Ortho Manager, *****: Office Manager, *************** have all claimed to be working on our account but month after month, we still don't have a resolution to our situation. We would like to have our daughter's orthodontic care completed.