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Business Profile

Online Shopping

Humans, Inc./ Flip Fit

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.2

Average of 10 Customer Reviews

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Review Details

  • Emme M

    Date: 04/08/2025

    Please check the expiration dates on your skincare and beauty products - I have been sent expired products on more than 1 occasion and Im always made to feel like its my fault. Not cool. I dont know if they hired new people but their customer service ***** and not like it was a year ago. Flip only cares about profit now ( understandable) but seems like they dont want to really assist us as customers anymore. Flip used to be my go to, but I will not be supporting them anymore! They are sinking.

  • Lee G

    Date: 12/15/2024

    I have had horrible encounters with live support, who Dont seem to understand how the app works or provide helpful info. To my knowledge, none of my products were 'used' (as others here mentioned)- they looked brand new Instead, I've had issues with app glitches that the company says it cant fix. Such as: 20% Decrease in my discount due to giving a FREE gift, offered higher discount rate under alerts that would not update in my account, and most recently I was erroneously flagged for spamming -and was not reimbursed for lost earnings. At this point, the sales/discount have me still using the app, but I would be weary of custmer support and glitches

  • Monique F

    Date: 10/21/2024

    I HAVE HAD NOTHING BUT BAD EXPERIENCE WITH THIS SHOPPING *** THE CUSTOMER SERVICE IS POOR NO ISSUES GETS RESOLVED THEY ARE STEALING MONEY FROM US CUSTOMERS BLOCKING CUSTOMERS REVIEWS BLOCKING SALES FROM CUSTOMERS AND ALL PAYMENTS TO THE CUSTOMER FROM THEIR REVIEWS THEIR MODEL IS YOU CAN SPEND MONEY BUYING PRODUCTS BUT THEY CUT YOU OFF FROM MAKING MONEY ON THE *** I JUST WANT FAIR TREATMENT AND I AM AN AFRICAN AMERICAN WOMAN THAT IS DISCRIMINATED AGAINST FOR NO REASON NONE WAS GIVEN BY THE COMPANY ONLY LIES AND GAMES THEY TOLD ME I AM VERY UPSET THIS H***ENED I REACHED OUT TO THEM TIME AND TIME AGAIN EVERY NEW ITEM I BUY THEY DO THE SAME THINGS AND THEY NEED TO BE REPORTED!!#UNACCEPTABLE BY ******* **********

  • John H

    Date: 10/15/2024

    Bad company overall. **************** is dumb AF. Dont waste your time with this app. Once you sync your contacts, they will spam your contacts

  • Christiana Y

    Date: 03/19/2024

    Terrible company and terrible customer service they were supposed to ship my replacements for used items they sent me. Told me to keep the dirty used items which I donated them I find out they never shipped the items and then claim I never paid for them which I did. I am now out of items and money!They sent me used items back to back and I should have never had to check that. Who pays for something new and is expected to accept something used. I want my money back! Not app credit! I am done with your company

  • Matt E

    Date: 01/22/2024

    The ********* support is non existent. I want to delete my account, but theyre due to having an active order, I cant delete it. I have contacted support and was sent to an FAQ page by an automated message. I do not want this company to have my data and I believe it is impossible to delete my account. I am unsatisfied with their service and do not like that they steal contact information.

  • ruth c

    Date: 11/18/2023

    reads contacts after disabling permissions in phone. i know because i still get notifications about contacts joining, when it legally cannot be reading my contacts in my phone.unable to deactivate my account because i still have "orders in progress" when i do not have any.

  • Ashli F

    Date: 11/16/2023

    At first I loved this app. But the other day I received the wrong order (much less value) and I cannot get ahold of ANYONE to try and fix this. It has been 3 business days with no response even in the live chat. I have emailed, chatted and searched for a phone number. I have been nothing but kind but at this point I am very upset,

  • Clayton J

    Date: 10/14/2023

    The company is engaging in deceptive marketing practices. I signed up through my friend's referral link, with the promise of receiving $100. However, I did not receive the promised amount. To troubleshoot, I shared the referral link with my friends, but none of them received the money either. This raises serious concerns about their trustworthiness and warrants further investigation. I reached out to their support team, providing evidence and screenshots, but they ignored my concerns and suggested I delete my account if I wasn't satisfied. Additionally, the app appears to be of questionable quality, and I have reservations about sharing my personal information with them, especially given the exorbitant prices listed for items like a set of three t-shirts priced at $800. Exercise caution when dealing with this platform.

  • Amy Z

    Date: 07/11/2023

    HORRIBLE COMPANY!! Complete scam. LIES LIES LIES!!! Steals your money, wont ship items, sends used items, harassment, tier system, paid influencers, DO NOT WASTE YOUR MONEY!!!

Humans, Inc./ Flip Fit is NOT a BBB Accredited Business.

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