Business ProfileforAuto Renewal Center

Caveat Emptor!! Let the buyer beware!! Auto Renewal Center is shady business and not cusotmer friendly. They are a slimy sales and marketing organization. They sold my 88 year old father a a warranty that will cost him $4,712.95 and an addituional finance charge of $955.05 on a car that is worth $7,500 and which he will not be driving. He was confusesed when he spoke with them and thought they were calling from ******* The financing was provided by *********** and the repair agreement is provided by Camelback Administrative Group, **** dba MotoAssure. When I call the number on the Application Page per the cancellation clause, it sounds like a real person answering the phone and talking to you, but it is just a robotic ansering service which asks for your phone number and says someone will contact you soon. I have left 2 messages and no call back. I tried to call over the weekend and you get a voicemail that says "The person at extension 898 is unavailable, please leave your message after the tone". They appear to be affiliated with either *** or ***, both of which are sales and marketing businesses. Those companies both represent many different companies and when I called them they informed me their systems do not provide them with any informatin about what product or service you purcahsed or what company you purcahsed it from. I was informed by the representative at ********** that Auto Renewal Center was part of one or both of them. My father sent a certified letter that is supopsed to be received by them on 9/24/24 which is within the 30 day initial period, but based on my experience with Auto Renewal Center, CDI and CMI, I won't be holding my breath for a refund and will continue to leave messages. What a racket!! Its the law of large numbers with these sales organizations. They don't care and are just looking to make a profit any way they can.

We appreciate your feedback, as it helps us improve our processes. Thank you for bringing this to our attention, and we apologize for the frustration and inconvenience this has caused. As of 09/24/2024 a full refund has been issued and the policy was closed out. If you have any questions or concerns please do not hesitate to contact us. Sincerely,Customer Care Hours Of Operation: 7-4 PST