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Find a Location

Newport Pacific Corp. has 1 locations, listed below.

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    Business ProfileforNewport Pacific Corp.

    Bank

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2967 Michelson Dr, Irvine, CA 92612-0657
    Years in Business:
    41
    Business Started:
    1/1/1983
    Business Started Locally:
    1/1/1983
    Alternate Business Name
    • Equity Bank Corporation
    Business Management
    • Ms. Magday Hanna
    Contact Information

    Principal

    • Ms. Magday Hanna

    Customer Contact

    • Ms. Magday Hanna

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    For the past few months, NewPort Pacific has reportedly been trying to find a new manager for the **************************** in ****, *******. The previous manager was going to be replaced, due to what the residents considered to be very incompetent in the position.Glenaire Rv Park has a year around residency of approximately 10 people. The remaining spaces are occupied only during the winter months by "Snowbirds" from the northern states and ******.It was brought to my attention that the park's overall condition over the summer has detriorated significantly. That hard to do as the previous manager allowed the park to become poorly maintained. (Note: In March of 2023, I had forwarded a letter to the park manager and his supervisor about the condition of the park. It contained 4 bulleted items of concern. I did not receive a single response to my concerns.)As the process moved forward with securing a new manager, I requested from the area manager that they advise the residents of what was going on. she assured me that when they made their final decisional residents would be notified. Fast forward to a couple of weeks ago.I was notified that a new manager was in place. I reached out to Newport Pacific trying to find out what had transpired. During a phone conversation with one of are managers, she confirmed that a new manager had been assigned to our park. I asked about their commitment to notify residents. She state that they had distributed letters to all residents. I told her I did not get one. She stated they had printed out the letter and taped one to each door in the park. Again remember this is basically a empty park due to "snowbirds" not yet in the area. I advised her that practice was ridiculous.Since that time, repeated attempt to reach anyone at Newport Pacific has apparently fallen on deaf ears. It appears that the mismanagement at the park level may be evident of dysfunctional management in the upper level as well.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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