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          Find a Location

          Stretto Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileStretto Inc

            Bankruptcy Assistance
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            410 Exchange Ste 100

            Irvine, CA 92602-1331

            Visit Website
            (800) 634-7734

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This business offers bankruptcy assistance services.

            Business Details

            This is a multi-location business.

            Find a Location

            Stretto Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              410 Exchange Ste 100, Irvine, CA 92602-1331
              BBB File Opened:
              3/28/2024
              Years in Business:
              20
              Business Started:
              12/10/2003
              Business Incorporated:
              12/10/2003
              Type of Entity:
              Corporation
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              14 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/21/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              My partner invested a substantial amount of money through Celsius a while back (roughly a couple years ago), and has tried to withdraw my money recently (roughly 2 weeks ago) from Stretto. They are managing the distributions through PayPal, but to no avail. I was given my claim codes for the respective cryptocurrencies, and after trying to redeem them, they were rejected because PayPal couldn't service it. Coinbase is another platform that can supposedly get my coins back to me, however the process seems to be never ending. It is a substantial amount ($11,150) and I am being ping ponged around by Stretto, and feel as though my money has been lost (or worse, the company committing acts outside of company policy/legal matter). I am being kept in the dark and would like to see my money returned expeditiously. Stretto has not been receptive to my complaints and have not put forth enough effort to return my money to me, and my money seems to be lost to the ether at this point.
              Read More
              Read 13 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Kenneth C

              05/12/2024

              I have been unable to get a response on when my claim(s) will be paid. I have communicated on several occasions starting on February 10th 2024 that I am unable to use the codes on PayPal. I keep getting the message We could not verify the code or date of birth you provided. Correct your data and try again. If you believe there is an error, contact Stretto. On April 18th I received an email saying my date of birth was updated. However I am still getting the same error message. I have been trying to get in contact with them and I still cannot get an actual response.

              Stretto Inc Response

              05/14/2024

              Dear **************,


              Stretto sincerely apologizes for any frustration and inconvenience this situation has caused you. Please note, this is an issue between PayPal and you as the claimant. It is our understanding you have active codes. We recommend you work with PayPal support directly to ensure your account is set up for enabling crypto distributions.


              Here is a PayPal support page which may be helpful:


              **************************************************************************************************

              Read 1 More Customer Review

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

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