ComplaintsforAutomotive.com
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased my **** Focus SE at ******* now at *******. I had oil changed at ******* it now had ******* miles it. I bought the platinum pan from Select Auto Waranty now my clutch has went out in transmission. The manual says every **** Miles or a smart light will come on. I performed a at home oil change at ******* but I misplaced receipt my transmission has nothing to do with my oil changes. I thought I had a problem with transmission in 7 21 but my husband opened the hood and the battery cables were bad and a wire to my alternator was off making it cut out. We fixes it at home so I never called waranty place back because I didn't need them at the time my x husband was a head transmission tech at ****** Pontiac for many years he is now disabled.My transmission has nothing to do with my motor oil. Am I out of line? My oil is very clean on that car. I need help please. Also sent receipt that I changed the cables like I said was wrong. I purchased waranty 3 months after I bought car and milage was estimated at ******* my odometer read ****** when I bought the car there was already ****. Miles difference because I was told to estimate miage I wasn't sure. I was told it was told to estimate .Initial Complaint
11/18/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My truck has been in the shop since Feb to have a new motor with the cost of 3299.After paying **** towards the motor the price went up to3850 do to lack of parts. the shop then pulled my transmission without my permission and said they would not warranty the motor without a new trans when in fact i had nothing wrong with my trans.. so the price went up to **** and i paid it in full 2 months ago but still no truck.. i recievced a call from the shop wanting more money when i already paid them in full and here it is 10 months and my truck still aint fixed. let it be noted that the shop advised me of all these parts that were replaced however the old parts are still in the truck..on 11/11/21 i went in and the shop started my truck and transmission fluid was leeking out from the ****** the was just replaced the owner advised me that i would be looking at another 5 to 6 thousand more dollers do to it needs a new brain all kinds of differnt sencers along with possibe cadalitc converters
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.