ComplaintsforPearlCBD
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Complaint Details
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Initial Complaint
07/20/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This company is withdrawing money from my account knowing theyre not sending the product. Ive been calling and emailing since May. They say the product is coming, but I found out the company is folded. They have a answering service who finally admitted they were shut down by the receptionist. I said why are they still taking money and telling everyone things are good. Theyve been lying for 2 months . Ive emailed the owner ***** been very cordial just asking for my product, him and his team keep telling customers theres no problem. I went to the office myself and one of the receptionist finally admitted theres no production,and told me to contact the BBB. I told her how do you feel knowing this guy is stealing people money and lying. She seemed upset
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.