ComplaintsforDatalabs LLC
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Complaint Details
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Initial Complaint
03/26/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Petro of Datalabsystems was hired by me to build a website for me to use to sell my glass art on line. The site was supposed to be one where, once done, I would be able to upload images onto the site and then remove them once they sold. He was supposed to build an exciting, artistic site that would catch all glass related traffic on line. He told me that it would take several weeks to complete. This was last year in July and still, it is not satisfactory, I have not had one contact through the website, since the it was posted in end of 2022. We have been in regular contact with e-mail and telephone to discuss problems and concerns as he worked to build it. He kept blaming problems with the site on the fact that I have a Mac and he uses a pc. Problems like, not being able to load images on my own or having control of the website for other input. It all had to be e-mailed to him and then he would put it on the website. Not what we agreed on from the start. I don't think he has the skills to get around the huddles that arose around moving the information on his pc to my Mac. We did not have a formal contract because his wife was an acquaintance of daughter. Now he won't return my e-mails and phone calls of fix what is wrong.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.