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Business Profile

Ticket Brokers

FunEx
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.63

Average of 8 Customer Reviews

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Review Details

  • St H

    Date: 12/05/2024

    Was looking at ***************** tickets, but decided to try Fun Ex because my employer offers discounts with them. When looking at prices the direct site for ***************** was 154. Fun Ex lists the regular price at 174, then the discount is 145. When I asked, they gave no help on why it would be listed higher before the discount, which si wild considering I had to at one point wait for 10 minutes before getting a response on this. Not to mention the calendar they show on prices shows the kids ticket prices, and when you click its higher for adults. So the website seems scammy on how they present themselves. I normally dot care enough to review, but this rubbed me the wrong way.

  • Will H

    Date: 08/07/2024

    Offers discounted tickets which you are charged for and then requires copies of your personal identification, front and back, along with a new photo. Extremely unsafe, and a danger for identity theft. No disclosure is made that they will ask for all this information. Do not use if you value your online security.

  • Mary J

    Date: 12/13/2023

    I recently planned a last-minute ********** trip with my two youngest kids and turned to FunEx for tickets. Their website was straightforward and informative, making it easy to navigate and find what I needed. While exploring ticket options, I discovered a helpful feature: immediate assistance over the phone for urgent requests.The phone call was quick and efficient, with virtually no wait time. The representative was incredibly helpful, ensuring a smooth process. To my delight, I received the tickets in my email within 10 minutes. Based on this experience, I'm definitely using FunEx for my future outings and have recommended them to my colleagues. Their ****** ticket prices are impressive, offering substantial discounts that are rare to come by.

  • Emmanuel E

    Date: 08/24/2022

    Have not purchased tickets yet but... During the account setup process every employee quickly helped. Its clear communication is with a person that knows what they are doing rather than an automated system or a oerson that is simply looking through a referrence manual. The answers were very clear and direct but professional, personal and tactful. Also, the documents received are ver easy to follow. The terms cover everything but in a concise and easy way. The process for employees to find and purchase tickets looks very easy as well... technologically advanced but simple for anyone. Can do searches, can use the site, can use a PDF document with links etc. The site also has all information you need for pricing and how using/visiting the attraction works.

  • Marissa L

    Date: 08/06/2022

    Thank you so much to FunEx and specifically, ****** for helping correct a mistake I made purchasing **************************************** tickets by accident (wanted **********************). Thank you again for great customer service. The "Live chat" was especially helpful for prompt resolution. Thx!

  • Nate C

    Date: 07/30/2022

    Dont waste your time. I purchased tickets to go to the ************* and they charged my credit card and wouldnt release the tickets pending additional verification. I had to call a phone number and they wanted me to send a copy of my ID for proof of identity. I texted a copy of my work photo ID proving my employment relationship with the company I listed when I signed up and they stated they needed a copy of my government ID. Ive never had to do that for an online order which successfully charged my credit card, and its not worth the invasion of privacy just to save a few bucks on tickets. Wonder how long it will take them to reverse the charge and how much spam email I will get for having already given them my contact details to sign up for the account

  • Darren J.

    Date: 07/11/2022

    Servicio excelente y precios!! Usar este servicio para mis actividades

  • Naveen Kumar K

    Date: 07/04/2022

    I received fantastic/super support from '*******" instantly. *******, you are a STAR

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