Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Credit9 has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Credit9

              18200 Von Karman Ave Ste 500 Irvine, CA 92612-7145

              BBB Accredited Business

            • Credit9

              18201 Von Karman Ave Ste 700 Irvine, CA 92612-1058

              BBB Accredited Business

            Business ProfileCredit9

            Credit Services
            Multi Location Business
            BBB accredited business

            Contact Information

            18200 Von Karman Ave Ste 500

            Irvine, CA 92612-7145

            Visit Website
            Email this Business
            (800) 291-0172

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.82/5

            Average of 2,281 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            116 complaints closed in last 3 years

            73 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB+

            Accredited Since: 10/2/2018

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers debt consolidation loans and credit monitoring services.

            Business Details

            This is a multi-location business.

            Find a Location

            Credit9 has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Credit9

                18200 Von Karman Ave Ste 500 Irvine, CA 92612-7145

                BBB Accredited Business

              • Credit9

                18201 Von Karman Ave Ste 700 Irvine, CA 92612-1058

                BBB Accredited Business
              Location of This Business
              18200 Von Karman Ave Ste 500, Irvine, CA 92612-7145
              Email this Business
              BBB File Opened:
              9/28/2018
              Years in Business:
              11
              Business Started:
              4/24/2013
              Business Incorporated:
              9/30/2021
              Accredited Since:
              10/2/2018
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Credit9 Holdco Inc
              Related Businesses
              Business Management
              • Mr. Ritesh Kumar, Comptroller
              Contact Information

              Customer Contact

              • Mr. Ritesh Kumar, Comptroller
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              116 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/14/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              This company calls me several times a day. Even when I have told them numerous times I am not interested and to remove me from their calling list, they will round about go back to their original of "You filled out an application for more information and we are calling you about it". For the record, I have never once applied for any sort of loan application. I just spent the last *********************************************************************** but they refuse! You can't block their number, as they are calling on numerous ones. This is borderline harassment and they will not stop.
              Read More
              Read 115 More Complaints

              Customer Reviews

              2,281 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Glenn E

              06/20/2024

              I never asked for Credit 9 to call, after many calls I asked them to stop calling and remove me from their call list. Credit 9 said they cannot remove my name or number without a reason! I stated I gave you a reason I do not want you to call , I do not need your service. Credit 9 then said you have debt right? Actually I do not have credit card debt, I do use my credit cards. Credit 9 questioned that statement, then Credit 9 said do I not have income for a loan? I then asked for a manager Credit 9 stated they could not do that!!!, and hung up on me. I called the number right back some other sales rep from Credit 9 took my call and said they could remove my contact info from this promotion! I stated NO remove from all contact. For those of you out there who need debt help please watch out for this company!!! My experience makes me wonder how they have such a high review score? If you read down in other reviews others had the same or very similar comments, and credit 9 writes back something about sorry for the confession. I give Credit 9 negative 10 stars!!! but I am forced to give nothing less then 1 star to post this! PLEASE watch out for Credit 9!!
              Read 2280 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.