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Find a Location

Certified Enrollment Center has 1 locations, listed below.

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    Business ProfileforCertified Enrollment Center

    Debt Consolidation Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers student loan consolidation services. 

    Business Details

    Location of This Business
    8583 Irvine Center Dr # 285, Irvine, CA 92618
    BBB File Opened:
    6/20/2016
    Years in Business:
    10
    Business Started:
    12/6/2013
    Business Incorporated:
    12/6/2013
    Type of Entity:
    Corporation
    Alternate Business Name
    • MS International Enterprises
    • MS International
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/15/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    They first reached out to me as Student Support Live from Certified Enrollment Center in May/June 2018. I had just had my first baby, it was a traumatic and premature birth, baby was in NICU and I knew it was going to be expensive. I was talked into an $800 up front sum to put towards my student loan consolidation and forgiveness. Since then, they have been pulling $29.99 from my bank account each month, including just yesterday. Studentaid.gov says companies have no say in who gets loan forgiveness and should not be charging fees for otherwise free services. So I looked them up. Their ******** page for Student Support Live hasnt been updated since 2018. I have 3 different phone numbers for them now, which either arent in service anymore or sound sketchy. I contacted my bank yesterday and put a stop payment on yesterdays charge and blocking the next 6 months. I got an email first thing this morning from Certified Enrollment Center ************************* saying my payment was returned and I should call right away to reschedule my payment so it doesnt delay my loan consolidation process with the ********** of ********* but my loans are already consolidated. And the phone number was different still: ************. I also have **************************** The latter is disconnected. Their web addresses are not safe. And the address in the email I got was now listed as: ************************************************************************ I believe they are just a scam. I have reported them to DFPI. I have calculated an estimate of $2870 paid to them since mid 2018.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brandy H

    1 star

    04/19/2023

    They told me if I paid ****** for 4 months then ***** for 1 year my loans would be forgiven. Fast forward 4 years and me not paying attention to them continuously taking ***** out of my account. I found out my student loans are in default as of recently as well. My loan is 14 years old so I could have applied for a forgiveness due to allot of reasons that I qualify. Now I can't do that and this company that is non existent received a total of almost $2500 from me. Which I'm pretty mad about because I could've put that towards my actual loan. I called my bank and put a fraud on it. Since it is a FRAUD and that way they will no longer be getting money out of my account. Their phone numbers and website do not exist and/or no longer working.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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