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ComplaintsforDebtRise
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Was contacted by ***** from this company and encouraged enroll to get out of debt within 6 months with a loan. I paid over 6000 towards what I thought was my credit cards. At 6 months I was told that I did not qualify for the loan despite making 6 consecutive payments as I was told had to be done to qualify for the loan. I then leaned that they only negotiated one of my debts down to 1300 and contributed only 800 of the 6000 to that debt. the rest of the debts were not paid and were now delinquent. I have now made a bad financial situation worse because I cant get the money back that I paid as they said those went to fees for negotiating contacts with creditors!! disgusting and unethical and criminal! This company needs to be sued. Deplorable.Initial Complaint
11/27/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
A representative called me from this company in response to an inquiry I had apparently made through a third party. The call sounded more like a sales pitch rather than a legitimate offer to assist with debt settlement, upon being asked to provide my banking information without the opportunity to read any contracts or clarifying information, I disconnected the call. Since then the company has called me an additional 27 times within 3 business days. During the initial conversation I received an email from the representative, I replied last week asking to be removed from their call list. They said they would remove me but have still been getting calls. I have emailed them a second time to be removed (with a bit of colorful language that was probably not helpful to my case).Initial Complaint
08/07/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I didnt want to continue to participate in their program, so I called to cancel. There was funds taken out of my account even after I canceled with them. Debtrise took the money out of my account after I established I didnt want to be apart of any of their programs. Now Im still waiting for my funds to be returned to my account. Its been over 7 business days.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.