2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mary H
1 star02/17/2023
I've paid for ****** retainers and the impression kit was sent to me. I sent back the Kit and am still waiting on the retainers. I tried to click on the website and it isnt functioning and I've googled the # only to find that its a non working number. I want my money back..I've since moved and this process was supposed to be quick and easy but its turning out to be a nightmare.Review from Thomas O.
1 star03/23/2022
This company is fraudulent, I ordered over $400 in partials and the sent a $60 impression kit.I followed their instructions and they never emailed me as they promised to tell me where to send the impressions there's no contact information other than a form on the website
iHomeDental Enterprises Response
03/24/2022
Hello ******, We have emailed you several times in response to your teeth impression photos and to your refund request. We emailed you at the email address that was provided by you when the order was placed as well as confirmed it from an email you sent to us when you uploaded your teeth impression photos. However, you are not receiving our responses. We will be happy to collaborate with you to provide you with the requested refund. However, you will need to send us an alternate email address where we can communicate with you. Please email our company at ******************************* with an alternate email address. We will also be happy to provide you with a copy of all the time-stamped email messages that we have sent to that email account as well. We look forward to receiving the message from you with the alternate email address so that we can close out your order. Regards, iHomeDental.com
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.