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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/11/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
I paid ********************* $20,000 for direct mail campaigns and now he's not responding.Business response
09/18/2022
I mailed every piece of mail covering this persons balance. This person is completely dishonest with this complaint
he did not pay ****** for mail an mis lead a prior company he worked for This is a untruthful complaint
Customer response
10/12/2022
First of all I paid him $20,000 he never sent an invoice showing the balance after every campaign was mailed. He claimed that he mailed the campaigns but he never requested an approval to proceed with the campaigns. Until this day I still do not have an invoice showing what my balance is. At this point I would rather that he return the balance to me so that I can find someone else that really wants my business.Business response
11/07/2022
**** paid Managed Direct Response 20,083.22, Customer left **** and went to ******** ********* ******* and used these funds against a new company with a prior company payment. We had no idea of this until after the few mailing drops. Against this paid mailing we mailed the following. Leaving a balance of two mailing drops left. We provided the client with paid invoices, and he signed off on every mailing. We have every paid invoice. Customer is not honest with his response and only an attack of my company. on several phone calls with ******* we told him he has 2 mail drops left.
2/5/21
$1,766.00
5/14/21
$1,766.00
6/7/19
$1,766.00
7/9/21
$1,766.00
10/15/21
$1,766.00
11/12/21
$1,766.00
1/27/22
$2,033.00
2/17/22
$1,766.00
4/22/22
$1,766.0
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Contact Information
18195 McDurmott E
Irvine, CA 92614-6752
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.