152 Customer Reviews
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Review from Cora M
4 stars07/19/2024
I recently had the pleasure of working with *****************, and I found him to be extremely knowledgeable and honest. He was able to secure the approval on the spot, although I mentioned that I needed some time to think it over. ***** handled my request with the utmost professionalism. The following day discussed my remaining questions, and provided thorough and satisfactory answers.Review from Parker D
1 star07/02/2024
Deceptive. ******. An illegitimate company waiting for the most vulnerable people. Do not waste your time.
Priority Plus Financial LLC Response
07/18/2024
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience or distress caused by the loan mailer you received.Your feedback is valuable to us, and we take such matters very seriously. We strive to provide our customers with relevant and timely information, and it is clear that in this instance, we fell short of your expectations.To address your concerns:Immediate Removal: We have removed your information from our mailing list to prevent similar issues from occurring in the future.Review of Processes: We are reviewing our marketing practices to ensure our communications are more targeted and relevant to our customers' needs. Once again, we apologize for any inconvenience this may have caused and appreciate your understanding. Thank you for being a valued customer.Review from Sally W
4 stars06/21/2024
Very thorough and knowledgeable. ********************* walked us through getting started and gave us great confidence in the process.Review from Roman M
1 star05/30/2024
This organization is a scam. Took my personal info, never sent me an email letting me know whether I was approved or not. I talked to ****, he is a scammer too, said that he was sick for 3 days and could not send me an email. It's funny because last time I talked to him was 2 weeks ago, and they promised an email 5 minutes after our call was complete. I am a business owner, and this is a terrible scam. My personal info has been stolen.Priority Plus Financial LLC Response
06/04/2024
****, We strive to provide prompt and effective communication, and it is clear that we did not meet those expectations in your case. This oversight is entirely our responsibility, and We're truly sorry for any distress it may have caused.We are reviewing our communication protocols and making necessary adjustments to ensure this does not happen again.Your feedback is invaluable in helping us improve our services and better meet the needs of our clients.In the meantime, We want to personally ensure that your concerns are addressed as quickly as possible.Our Director of Public Relations will reach out to you shortly, Please let me know a convenient time for us to discuss your issue in detail, or feel free to reach out to us directly. We are committed to resolving outstanding issues and restoring your confidence in our services.Once again, We apologize for the delay and any inconvenience it may have caused. Thank you for bringing this matter to our attention and for your patience as we work to improve our processes.Review from Akiko I
5 stars05/20/2024
A superb service with professionalism, kindness and ongoing communication by Ms. ******* has lifted a heavy load off my shoulder towards hope and re-building my financial future with specific goal setting.Review from Sharon L
5 stars05/17/2024
Outstanding results!! Very easy to understand the process when you have the right person on the phone!! ************************* is the best at what he does. Very professional and courteous. Fun to talk to!!Review from Jennifer B
1 star05/13/2024
**************** is very rude and gets annoyed if you try to ask questions to get a better understanding of the Loan Process! She was very rude and kept saying "if you don't want the loan, you can go to the bank and get one! (that response was given to me because of all the intrusive questions being asked over the phone..example, Date of Birth. Social, How much money I presently had in my bank account.. etc...) it made me feel uncomfortable giving that information out to a total stranger so I asked her a few questions as to how the process goes and that is when she responded in such a matter! very rude! I will not do business with them if that's the type of people they have working for them! I will not feel as if my personal information will be safe!!Priority Plus Financial LLC Response
05/24/2024
We take all customer feedback seriously, and your experience highlights areas we need to improve. We sincerely apologize for any inconvenience caused by this matter. We are reviewing our training and support processes to ensure that every customer receives the highest standard of service. Your feedback will be integral to this review, and we want to thank you for bringing this matter to our attention.Review from Herman D
5 stars05/08/2024
******* was super helpful and patient with me. Took me through the process and held my hand every step of the way. She has been in communication with me since I enrolled, and I could not be happier. Thank you!Review from Nickitta M
5 stars05/02/2024
***** was excellent at helping us to understand our options and what will be available in the future! This was such a stress free process and very well explained. ***** is very knowledgeable and helpful!! The service she provided was exceptional! I would definitely recommend Priority Plus Financial to anyone in a debt situation!!Review from Hugo A
5 stars04/18/2024
Great customer service! Iman rocks! He is so helpful and encouraging, really knows what he is doing. Helpful company, really supportive when it comes to debt relief.
Customer Review Rating
4.37/5stars
Average of 152 Customer Reviews
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