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ComplaintsforGoModify.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/25/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 12/03/23 I ordered product from Modify in the amount of $31.00. Order #*************** Tracking#LXGYL2023203112CN As of 1/25/24 I have yet to receive my package. I have sent 19 emails to Modify asking where my package is. Each response from them is asking me to be patient, blaming it on the holidays,etc. I have been checking the tracking and then on 1/11/24 it showed my package was delivered! I never received it. Modify then reissued my order, shipping it on 1/15/24 with the condition that package required a signature when delivered. Well, I checked tracking today and it shows my package was delivered 1/24/24. I didn't receive it!!! I emailed Modify and asked them to please check with courier to find out who signed for it? I live alone and have been home everyday. Have I been scammed? I would like a full refund credited to my method of payment. The new tracking# for the reissue isC2S89258083CN Can you please help me?Sincerely,*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.