Customer ReviewsforSuntrust Remodeling

We had a paver and turf remodel done by Suntrust remodeling. I would not recommend using this company for any home remodeling project. They were late starting and finishing the project and eventually rushed to finish and pulled off the job two days before the work crew said they needed. The turf is uneven, hills and valleys, as well as an ugly clearly visible seam. Their own inspector agreed it looked rushed and needed to be repaired. Its been several months and theyve done nothing. Now they are not responding to any attempts to communicate. So beware if you are looking to get remodeling done and dont trust Suntrust.

SunTrust Remodeling came a few weeks ago to see if we were interested in turf for the yard. We said yes. A man came and wrote us a quote. Two men came the next week from Suntrust. They re evaluated the area and gave us a quote for $1400 more than the first guy. When we showed them the original quote, they called their manager, who honored the quote, and dropped the price another $500. We signed the contract and put down a 10% deposit. We picked the turf we wanted from the samples offered. We were told the project would start the next week The next week, we are told the turf we picked was back ordered, and they would send someone with new samples. A lady came after rescheduling twice, and brought new samples. She said she could likely get the original turf I picked. I asked her to bring the original turf I picked to make a decision. The next week, after rescheduling 3 times, she brought my original pick. I still liked the original pick the best. She told me she was able to get enough for our project and we would start in 5-6 days. The next day, we get a call that another person had to come for the project. He asked about the turf project for a minute, and spent an hour trying to sell other projects The next week, we dont hear anything. I called the company.The manager said that he cant do the project for the agreed amount, and would charge $1900 more. I told him we had a signed contract and put down a deposit. He said the man who gave us the quote was quoting projects too low and he would lose money on our project. I told him before we signed the contract, this same manager was called. Not only did he honor the quote, but knocked another $500 off. The manager told me that despite agreeing to it, he couldnt do the project now. We had to pay $1900 more or cancel the project. We cancelled the project. Besides being a breach of contract, this is poor business behavior. An honest business would honor the price, even if they realize they would lose money.

Working with **** at SunTrust Remodeling has been a wonderful experience. He was very professional and helpful when it came to replacing our roof. And knowing that they contribute positively to our community through various initiatives makes me even happier to have chosen them.

The level of service we received from **** at SunTrust Remodeling was second to none. He helped ** with attic insulation and paver patio installation. Our home is now more energy-efficient and our kids love the new patio. A big thank you to **** and the team!

**** from SunTrust Remodeling helped us replace and upgrade our home's windows. He was very attentive to our family needs and safety concerns. The result has made our home not only safer but also more beautiful. SunTrust Remodeling has made a real difference in our lives.

I can't thank **** enough for the transformation he brought to my home! With SunTrust Remodeling's sustainable roofing and insulation solutions, my energy consumption has plummeted. It's amazing how my home now feels comfortable and eco-friendly. I'm absolutely thrilled with the outcome and would recommend SunTrust in a heartbeat!

Really good HVAC services. They were very detailed when they explained how the process would go, the duration, cost breakdown, etc. My AC works very well and it is a very advanced system compared to the other one that I had before. The company is also really friendly on the phone.

Our home was really starting to show wear and tear. Our outside paint was peeling and just dull. We really wanted a new paint color to make our home stand out and last for years to come. We are so glad that we got Coolwall and that we worked with SunTrust!

We trusted SunTrust with our backyard remodel. We put in pavers, concrete, did some landscaping plus a new patio cover! We can't wait to use it this summer!

We love our new patio cover! It's been so nice enjoying coffee in the mornings and dinner in the evenings - we have been using it rain or shine! It's been a great family space and really brought ** together. We really enjoyed working with *** and the SunTrust team!