ComplaintsforSuper Irvine International Super Market
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Complaint Details
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Initial Complaint
06/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased meat that was spoiled from this grocery store. I purchased this and cooked this meat hours later. It wasnt until I tasted the cook meat that I noticed that it was clearly spoiled. This happened around 8pm when it was cooked so this market was already. When I took the product the next day they dismissed me and ignored me that this wasnt their problem. I took the cooked and uneaten meat to them with receipt and they acted like this wasnt true. How incredibly dangerous that a location would sell spoiled food and not give a **** about it. I called later to speak to some else about this and they didnt care to call me back or refund me. Its baffling to me why would anyone lie about food like this? This store is a local shop and I have always tried to give them our business but after this never again. We are all lucky we didnt eat this and get sick. I did take a picture after I had chopped it all up and clearly we never ate it. We took the meat in ziplock back to store on Saturday May 13 and pretty much they told ** to s**** off. I have included receipt which clearly indicates you have 3 days to return. Clearly that was a lie. They said because it was cooked they couldnt take it back?! Was I suppose to consume the meat raw? Make that make sense. At this point its about safety and clearly this market doesnt care.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.