ComplaintsforOrange County Covid Clinic
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Complaint Details
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Initial Complaint
01/05/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We paid for our covid test and promised that we would receive our results in 1-4 hours. We took our test at 6pm and it is now the 8:33am the next day and we still have not received our results. I sent them an email last night and I have called them multiple times last night and today. If this was a test that we did not pay for I would not be filing this complaint. The fact, they charged for this quick service and we still don't have the results is really upsetting.Initial Complaint
12/30/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
This business is likely a scam. I booked a COVID PCR test for 2 children because this business was located in the **** HOSPITAL parking lot as a temporary testing site. I was charged $150 each at the time of the online booking but was turned away when I got there. I have confirmed with **** through their billing departments that this business is not affiliated. I cannot find any contact information to get a refund.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.