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          Find a Location

          Vintage Group has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileVintage Group

            HOA
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            100 Pacifica Ste 340

            Irvine, CA 92618-7446

            Visit Website
            (855) 403-3852

            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers HOA services.

            Business Details

            This is a multi-location business.

            Find a Location

            Vintage Group has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              100 Pacifica Ste 340, Irvine, CA 92618-7446
              BBB File Opened:
              4/4/2019
              Years in Business:
              9
              Business Started:
              9/8/2014
              Business Incorporated:
              9/8/2014
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Vintage Real Estate Group, Inc.
              Business Management
              • Ms. Amy Moore, CEO
              Contact Information

              Principal

              • Ms. Amy Moore, CEO

              Customer Contact

              • Ms. Amy Moore, CEO
              Additional Contact Information

              Fax Numbers

              • (800) 996-3051
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I am active duty Navy and I've been trying to get in contact with this HOA company to my bill, but the payment option is unavailable online and they won't return my phonecalls. I'm afraid that if this issue isn't settled i will be subjected to collections and things to that nature. Also, I am suspecting inaccurate billing information.HOA Account Number: **********
              Read More
              Read 4 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lisa K

              04/30/2024

              This company consistently abdicates its fiduciary responsibility as an HOA, and is clearly subservient and beholden to the developer/builder, rather than the homeowners. Basic common area management and upkeep are neglected and failed to be addressed even 6-9 months after they are raised at board meetings, and many homeowners by email and phone, over and over without remedy.They pay vendors and contractors a lot of money without any accountability or quality control. Neglected and unfinished landscaping, allowing trespassers/homeless encampments to live on the property, and no pest abatement action for known vermin infestations. Pool frequently in disrepair, damaged or missing communal furniture not fixed or replaced. And those are just a sampling of many issues.Deflect, placate, excuses, pass the buck with PR emails. ***** and repeat, all while spending homeowners funds, without accountability, claiming theres no money left, then kicking funds back to the builder.

              Vintage Group Response

              05/01/2024

              Our company works at the direction of the ***** of ********* for the Association. We are not a law enforcement agency.  Any issues should be brought to the ***** in writing or at a ***** Meeting.  Disparaging and false allegations of our company is not appropriate.  Please send your issues in writing to the manager to provide to the ***** for their meeting and indicate what community you are referring to. Thank you.
              Read 2 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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